Our Commitment to You
Our approach is to start with our clients’ business challenges and objectives and arrive at the insurance program that will best address their needs. Our industry expertise, combined with our knowledge and understanding of clients’ operations, allows us to create innovative and effective approaches to insurance-related business issues.
As your Insurance Broker, our ongoing role is to advise you accurately on how to best protect your business and its assets. We commit to you to undertake the following activities:
Clients not satisfied with our services should contact our Complaints Officer. We are members of the Financial Ombudsman Service (FOS), a free consumer service. Further information is available from our office, or contact FOS directly on 1300 780 808 or visit www.fos.org.au. We also follow the Insurance Brokers Code of Practice.
We welcome enquiries on our insurance products and services. Simply send us an EMAIL , call (03) 9706 3688 or use our CONTACT US page to send an online enquiry. One of our friendly staff will be happy to assist you.